Nova Poshta canceled the fee for one of the services after the tariff increase.
The Ukrainian company "Nova Poshta" announced changes in the parcel return policy. Under the new rules, customers will be able to return parcels without additional costs if the recipient refuses to pick them up or the product did not suit the buyer. Previously, a commission of 0.5% of the parcel's value was charged for such operations, but now this fee is canceled. This will ease returns for users of "Nova Poshta" and will be especially beneficial for online store customers. According to the company, approximately 1.3 million parcels are returned to senders monthly, and the costs of these operations amounted to 9.4 million hryvnias.
This innovation takes place against the backdrop of an increase in delivery tariffs, which "Nova Poshta" introduced from October 1. The average cost of services increased by about 10 hryvnias per shipment.
Read also
- Scandal involving blogger Nazarii Husakov has reached Zelensky
- The Labubu toy has become more popular than Barbie and LEGO: a fluffy monster worth 40 billion
- Ukrainians were told how much they would have to pay for 100 dollars: exchange rate until the end of the year
- Zelensky learned from Budanov about the provocations prepared by Putin
- Drivers explained what will happen to the engine if mixing A-95 and A-98 gasoline
- Zelensky introduced sanctions against fugitives: the lists included Dmytruk, Onyshchenko, and others
